Privacy policy & Cookeis

Hotel Kögele in Axams

In accordance with the German language, personal designations are addressed to both genders in the same way. The contents of this document are protected by copyright and any use is excluded. This is regularly checked by appropriate programmes.

1. contact details and contact person
Hotel Kögele
Straße: Georg-Bucherstr. 34
PLZ/Ort: 6094 Axams

Contact person:
Alois Höllrigl
E-mail: office@koegele.at
Telefon: +43 (0)5234 68803

2. protection of personal data of natural persons
In accordance with Art 13 DSGVO, Hotel Kögele informs about data processing and its legal basis. These are basically the contractual relationship and consent. Only those personal data are recorded which are necessary for the execution and processing of the contract or data which you have provided voluntarily. Hotel Kögele processes your personal data in accordance with the DSGVO on the basis of the law, the contract or your consent.

3 Type of data processed
For our part, we only process your personal data that you provide to us on the occasion of our contractual relationship or with regard to a pre-contractual relationship (e.g. booking request) - this includes, for example, name, address, e-mail address, telephone number, date of birth. In addition, we store all data of our communication exchange, such as booking history, your enquiries, contracts, hotel services used etc.

If you use special services (especially hotel WLAN), further data will be processed. This will be pointed out separately.

4 Purpose and legal basis of processing
When you contact us via our website, make a booking, register for our newsletter or otherwise make use of our services, the data provided in the form will be stored by us. If an enquiry or booking process is cancelled, no data is stored.

We process your personal data in order to fulfil our pre-contractual obligations, such as answering your enquiries, to fulfil the contract and the associated ancillary services, such as accounting, provision of services, etc. and to comply with our legal obligations.

The legal basis for data processing is therefore the contract or the pre-contractual relationship as well as the Austrian legal system, insofar as it results in statutory retention obligations. Should the processing not be required for contractual purposes, it will be carried out on the basis of your consent.

5. newsletters and advertising mailings, competitions
If you have given your consent, your data will also be used for advertising and information purposes, for example to inform you with newsletters or offers or to invite you to participate in competitions. You can revoke your consent at any time using this Link. We will then immediately delete your e-mail address from our newsletter system.

6. payment systems
When booking via the hotel's online booking and payment system, you can pay by credit card. For this purpose, you will be forwarded to a credit card payment system. There you can enter the credit card data directly. This data is processed exclusively for the purpose of handling the payment.

7. storage of data
Your data will only be stored as long as it is required for the above-mentioned purpose or as long as it is necessary due to legal storage obligations or justified for the protection of legitimate interests, such as the defence against claims for damages.

Beyond this, data will only be stored on the basis of your consent until revoked. Despite the existence of your consent, we are not obliged to store data permanently and can therefore delete your data at any time.

In accordance with the provisions of the TKG, the traffic data of WLAN connections will be stored or deleted.

8. Transmission of data
Data will only be transferred to third parties, in particular to external service providers such as IT service providers, tax consultants or accountants, if this is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. The data may also be forwarded to lawyers or authorities if this is necessary to protect our legitimate interests.

We would like to point out that we are authorised and obliged under the conditions of § 99 para 5 TKG to pass on traffic data from WLAN connections to courts, public prosecutors and authorities.

Order processing contracts within the meaning of Art. 28 DSGVO are concluded with service providers.

The data transfer and storage takes place via servers of our IT service provider and our payment service provider located in the EU / EEA. There is no transmission to third countries.

9. Data security
We take appropriate, state-of-the-art precautions and technical and organisational measures to protect your personal data.

It cannot be ruled out that, despite our best efforts, information you transmit to us via the Internet or other telecommunications networks may be accessed and used by other persons. We accept no liability for such unauthorised use of your data by third parties.

10. your rights
As a data subject, you have the right at any time to obtain information about your stored personal data, its origin and recipients and the purpose of the data processing. In addition, you have the right to correction, data transfer, objection, restriction of processing as well as blocking or deletion of incorrect or inadmissibly processed data. You may revoke your consent to the use of your personal data at any time.

Your request can be complied with as long as this does not conflict with laws, agreements or the legitimate interests of the person responsible.

We ask you to notify us accordingly should there be any changes to your personal data, your request for information, deletion, correction, objection and/or data transfer, in the latter case, provided that this does not involve a disproportionate effort, can be directed to the above address of the data controller.

If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or that your data protection rights have been violated in any other way, we request that you inform us so that we can investigate this. You also have the option of complaining to the competent supervisory authority. In Austria, the competent authority is the data protection authority.

11. Additional Data Privacy Notice Website + Cookie Pop-Up
11.1. Server Log Files
Access Data: The operator of the website or provider of the website collects data on ac-cesses on the site and stores them as ”Server Log Files“. The following data will be logged:
• visited websites;
• time of access;
• quantity of data sent in bytes;
• source / reference from which you came to the website;
• browser used for access;
• operating system used for access;
• IP address (if appropriate: in anonymised form)
The collected data will only be used for statistical evaluations and to improve the web-site. The operator of the websites reserves the right, however, to subsequently verify the server log files if they have concrete indications for an unlawful use.

11.2. Cookies
Our website uses so-called cookies. These are small text files which the browser places on your computer. They will not cause any damage.

We use cookies to make our offer more user friendly. Some cookies will remain on your computer, until you delete them. They allow us to recognise your browser during your next visit.

If you reject or deactivate cookies, the functionality of our website can be restricted.

11.3. Web analysis service Trackboxx
We use the web analysis service Trackboxx on our website. We use it to statistically evaluate visitor access and analyze the use of our website. The data is stored anonymously on a server in Germany for this purpose and is subject to the provisions of the GDPR.
We do not use cookies or store any personal data. Rather, your IP address is used to generate a code that is then assigned to an anonymous user ID as long as you are on our website. This data cannot be assigned to a specific person and is encrypted with a code that changes daily. It is therefore not possible to "recognize" you when you visit our website again.
There is no cross-site tracking, linking of the data with other sources or transfer of the information to third parties.
The legal basis for processing is Art. 6, para. 1, lit. f, GDPR. Our legitimate interest lies in the needs-based design and optimization of our website.
However, if you do not wish to help us improve our website, you can control this at any time using the "Do Not Track" function in your browser. We have summarized links here on how this works with the most common browser types:
Internet Explorer 11 / Mozilla Firefox / Google Chrome

11.4. Usage of Facebook Pixels and conversion measurement
With your consent we place the “Visitor action pixel” of the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our web presence. By means of Facebook pixels we can retrace the actions of users after they have seen or clicked on a Facebook ad. The goal is to measure the efficiency of Facebook ads optimally and to act strategically. The collected data is anonymous for us; in other words, we don’t see the personal data of individual users. The data is stored and processed by Facebook and connected to your Facebook account.
The social media platform uses the data for own advertising purposes corresponding to Facebook’s data privacy policy https://www.facebook.com/about/privacy/.

11.5. Facebook-Plugins
On these web pages plugins of the social network facebook.com that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, are being used (“Facebook”).
If you call up web pages of our web presence provided with such a plugin, a connection to the Facebook servers will be established and in the process the plugin is shown on the web page through notification to your browser. That way the data of which sites you have visited is transmitted to the Facebook server. Facebook assigns this information to your personal account. Ehen using the plugin functions (e.g. clicking on the „like“ button, making a comment), this information is also assigned to your Facebook account. You can prevent this allocation by logging out of your account.

You can find more details regarding the collection and usage of the data through Facebook in the data protection notice from Facebook.

11.6. Instagram-Plugin
On this website functions of the Instagram service are integrated. These funktions. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you have an Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button at any time. Instagram will therefore be able to match the visit to our site with your user account. We would like to point out that as the provider of the site, we do not receive any knowledge of the content of the data transferred or its use by Instagram.

Further information can be found in the Instagram data privacy statement: https://instagram.com/about/legal/privacy/.

12. SOFORT voucher system

We use the “SOFORT voucher” widget on our websites. The provider is FIRMEDIA® GmbH & Co. KG, Zum Ritzhagen 5, 34508 Willingen. Personal data is only recorded and processed when a voucher/ticket is ordered directly in the SOFORT voucher shop. SOFORT-Voucher automatically collects and stores information in so-called server log files, which your browser automatically transmits. These are: browser type and browser version; operating system used; Referrer URL; Host name of the accessing computer; time of server request; IP address.

This data will not be merged with other data sources. This data is collected on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose the server log files must be recorded. Personal data provided in the course of competitions for the SOFORT voucher Advent calendar will only be used and stored as part of the competitions. Personal data will be completely automatically deleted no later than 30 days after the end of the competition. We have concluded an order processing agreement with FIRMEDIA® GmbH & Co.KG.